Calls Made4U

PRIVACY POLICY / OPT-IN POLICY
FOR
CALLSMADE4U TELECOM SOLUTIONSIntroductionAt CallsMade4U Telecom Solutions, your privacy is of utmost importance to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
By using our website or services, you agree to the terms outlined in this policy.As part of our service we may send you an automated text alert regarding an appointment booking link activity.
We may send one messages per phone call.
You may verbally decline the text during the call if you choose and no message will be sent. Message and data rates may apply,
depending on your mobile phone service plan. The text will be sent once
during the AI Voice Assistant
call to create the appointment and not sent any other time,
accept by your agreement through the AI Voice Assistant.
Our Privacy Statement can be found here at https://privacy-policy.crd.co/.Information We CollectWe collect information to provide and improve our services. The types of information we collect include:1. Personal Information
When you interact with our website, we may collect personally identifiable information, such as:
- Name
- Email address
- Phone number (if applicable)
- Any other information you voluntarily provide.
- You may be asked to opt-in
to receive a text message with
an appointment booking link.
- The AI Voice Assistants calls
are recorded
for reference purposes
but the content is never shared.
-No mobile information
will be sold or
shared with 3rd parties or affiliates for any marketing purposes.2. Voice Data
As an AI Voice Assistant platform, we collect and process voice inputs to provide responses or services. This data may include:
- Audio recordings of your voice commands.
- Text transcriptions of your voice inputs.3. Usage Data
We may collect information about your interactions with the website and services, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior and improve the website’s functionality.How We Use Your InformationWe use the information collected for the following purposes:
- To provide and improve the AI voice assistant services.
- To personalize user experiences.
- To respond to customer service requests and inquiries.
- To enhance the functionality and security of the website.
- To analyze usage data for website performance improvement.Sharing Your InformationWe do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating the website or providing our services, subject to strict data protection agreements.
- Legal Requirements: We may disclose your information to comply with legal obligations or in response to valid requests from public authorities.Data SecurityWe implement a variety of security measures to ensure the protection of your personal information. This includes encryption, secure server environments, and limited access to personal data to authorized personnel only. However, no online service can guarantee absolute security.Data RetentionWe retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Voice data may be retained for a limited period to improve our AI models, after which it is anonymized or deleted.Your RightsYou have the right to:
- Access and review your personal information.
- Request the correction or deletion of your data.
- Opt-out of certain data processing practices.
- Withdraw consent at any time for future data processing.To exercise any of these rights, please contact us at [email].Third-Party LinksOur website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. Please review their respective privacy policies for more information.Children's PrivacyOur services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete such information immediately.Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.Contact UsIf you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- [email protected]Last Updated: September 19, 2024By using our website and services, you consent to the terms of this Privacy Policy.